Finance Industry AI Solutions

Powering Businesses to Lead in Smart World with Joule Copilot!

With SAP Business AI, SpecificConditions can help enhance performance across a range of financial activities, including payments, expense management, financial close, invoice management, auditing, and forecasting.

For example, financial collection departments are leveraging generative AI in SAP Enterprise Service Management to automate processes, analyze and summarize correspondence, prioritize urgent issues, and generate automated replies. These capabilities reduce costs by up to 70% and accelerate service requests by up to 30%, enhancing customer satisfaction.

Billing specialists are now using Joule integrated into SAP Advanced Financial Closing to unlock unstructured content from inbound customer correspondence, improving the accuracy of risk determinations. Joule also generates summaries of project profitability, prioritizes projects for further analysis, and proposes actions for project improvement. Additionally, SAP Fiori apps now feature Joule-enabled insights, allowing the copilot to summarize available data and produce visual data narratives.

New generative AI capabilities in SAP Advanced Financial Closing will automate error detections and root cause analysis, helping users quickly resolve common closing errors. With up to two hours saved per error remediation, customers will be able to accelerate closing times while lowering support and compliance costs. Financial controllers will be able to also take advantage of personalized video data stories, highlighting top projects based on key metrics such as recognized revenue, utilization rates, and margins. Collections specialists using SAP Billing and Revenue Innovation Management will be able to mitigate the risk of late customer payments by analyzing customer behavior and business correspondence to predict the likelihood of delayed payments.